FAQ
We accept various secure payment options, including credit/debit cards (Visa, Mastercard, American Express), PayPal,
Once your payment is successfully processed, you will receive an email with a download link. You can also access your purchase directly through your account dashboard if you’ve created one during checkout.
Please check your spam or junk folder first. If you still haven’t received the email, contact our support team at [info@prodigi24.com] with your order number, and we’ll resend the link immediately.
Due to the nature of digital downloads, we typically do not offer refunds once a product has been delivered. However, if you experience an issue with the file or product, please get in touch with us, and we’ll do our best to resolve it.
No, you can download your purchased product multiple times as long as your account remains active. We recommend saving a backup copy for future use.