Last Updated: [10.04.2025]
Welcome to Prodigi24. Your privacy and trust are important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website and services. Our policy is designed to comply with global data protection regulations, including the General Data Protection Regulation (GDPR) in Europe, the California Consumer Privacy Act (CCPA), the Protection of Personal Information Act (POPIA) in South Africa, and other privacy laws applicable across Africa, the Americas, Europe, and the Asia Pacific region.
- Information We Collect
When you use our services, we may collect the following types of personal information:
Identity & Contact Information: Your name, email address, and billing address.
Account Details: Login credentials, order history, preferences.
Payment Information: Processed securely through third-party payment gateways. We do not store full credit card details.
Technical Data: IP address, browser type, device type, operating system, and browsing behavior.
Communication Data: Messages you send us through contact forms or email.
Usage Data: Your interactions with our website, including time spent on pages, links clicked, and navigation behavior.
- How We Use Your Information
We use your information to:
Process and fulfill your orders
Provide customer support and respond to inquiries
Improve and personalize your experience on our website
Send transactional and promotional emails (only with your consent)
Comply with legal obligations and prevent fraud
- Legal Basis for Processing (for EU/EEA Users)
If you are located in the European Union or the European Economic Area, we process your data based on:
Your consent
The necessity of performing a contract with you
Compliance with legal obligations
Our legitimate interests, such as improving services and ensuring website security
- Cookies and Tracking Technologies
We use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website performance. You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect the functionality of our site. - Sharing Your Information
We do not sell or rent your personal information. We may share your data with:
Trusted third-party service providers, such as payment processors, hosting services, analytics tools, and email marketing platforms
Legal authorities or regulators when required to comply with legal obligations or protect our legal rights
All third-party partners are contractually obligated to protect your data and use it only for the purposes specified.
- International Data Transfers
Your data may be transferred to and processed in countries other than your own. We ensure these transfers are carried out in compliance with data protection laws and with adequate safeguards, such as Standard Contractual Clauses or equivalent legal mechanisms.
- Your Rights
Depending on your location, you may have the right to:
Access your data
Correct or update inaccurate data
Request deletion of your data
Object to or restrict processing
Withdraw your consent at any time
File a complaint with your local data protection authority
To exercise your rights, please contact us at: info@prodigi24.com
- Data Security
We use industry-standard technical and organizational measures to secure your data from unauthorized access, alteration, disclosure, or destruction. These include encrypted communications, secure server infrastructure, and regular monitoring.
- Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy or as required by law. After that, your data will be securely deleted or anonymized.
- Children’s Privacy
Our services are not intended for children under the age of 16. We do not knowingly collect personal information from minors. If you believe a child has provided us with their data, please contact us so we can remove it.
- Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in technology, legal requirements, or our practices. When we do, we will revise the “Last Updated” date. We recommend reviewing this page periodically for any updates.
- Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Prodigi24
Email: info@prodigi24.com
Website: www.prodigi24.com